Telephony

Definition
Fixed telephone service provides voice communication between the client’s offices – Internal Dialing and International Digital Dialing, Mobile Dialing, Local and Long Distance Dialing, Fax transmission. Bulgartel guarantee the best available service quality and the most competitive pricing of Telephony on the market.
Service Architecture
Bulgartel offers PBXs, Cisco Call Manager or other equipment provisioning, configuration and maintenance in case it is currently not available at the client’s premises.
Tipical application
  • Free of charge Internal Dialing between the customer’s offices;
  • Remote access to the network – a mobile application for lap-top or smartphone allows customer to use its internal extension number for telephony wherever Internet access is available;
  • For clients with huge international traffic amount.
Advantages
  • Service security and reliability;
  • Number portability;
  • Reliable fax service;
  • Competitive price;
  • Additional services;
  • Audio and Video conference;
  • Remote access;
  • IP based applications.
Service parameters
Number of  POTS, ISDN and SIP telephone posts by locations; Number of simultaneous calls; Numbering plan; Additional services.
Provisioning and Maintenance
Bulgartel is fully responsible for service provisioning upon Agreement/Service Order Form placement. Maximal lead time is 30 days. Express delivery is available upon a client’s request and is subject of Bulgartel’s confirmation. 24x7x365 maintenance is provided by NMC (Network Management Center). Ambitious professionals are monitoring and ensuring the parameters  of the SLA. 24 hours hot line:  +359 885 777 315.