Dear Partners,

We would like to inform you that the network outage caused by an act of vandalism on our route has been successfully resolved within the previously estimated timeframe.
Service has been fully restored as of 14:30 GMT +2 on 16 March 2026.

The interruption was a direct result of external interference and physical damage to our infrastructure, which required immediate on-site repairs by our technical teams. We would like to reiterate our apologies for the inconvenience this situation may have caused to your operations. Bulgartel remains committed to providing reliable connectivity, and we are implementing additional measures to enhance the security of our routes to prevent such incidents from recurring in the future. We appreciate your patience and understanding during this emergency restoration process.

Sincerely,
Bulgartel